Platform for
Therapists CBT

What is Therapy Support?

Therapy Support is a platform designed for therapists working in the CBT approach. It combines clinical documentation, case conceptualization, practice management, and supervision preparation in one place - with responsible AI support.

Who is the platform for?

For psychotherapists and psychologists working in the cognitive-behavioral (CBT) approach. The platform reflects the structure of the CBT therapeutic process - from initial consultation, through case conceptualization, to tracking progress over time.

How is Therapy Support different from general AI tools?

General AI tools analyze a single fragment of conversation, without the context of the entire therapy. Therapy Support works on data from the entire therapeutic process - it aggregates material from multiple sessions, allows identifying patterns over time, and maintains consistency between conceptualization and the course of therapy.

Do I have to work exclusively in the CBT approach to use the platform?

The platform is designed with the structure of cognitive-behavioral work in mind - conceptualization, ABC analysis, cognitive diagram, therapy goals. It also supports therapists working in schema therapy. If you work integratively but use CBT or schema therapy tools, the platform may be useful to you. The best way is to try it in practice.

What languages does the application support?

The application supports therapy sessions in multiple languages - transcription and notes are generated in the language in which the session is conducted. The platform interface is available in Polish, English, Slovak, Catalan, Russian, Ukrainian, and Lithuanian.

Will AI replace the therapist?

No. AI in Therapy Support organizes clinical material, creates notes, and supports work structure. It does not make clinical decisions, does not interpret material, and does not conduct therapy. AI proposes - the therapist decides.

What exactly does AI do in the application?

AI processes a session transcription into a structured clinical note in less than 30 seconds. It distinguishes speakers, identifies interventions and clinical content. It supports generating conceptualizations (cognitive diagram, vicious cycle model, ABC analysis). Every AI output is available for review and editing - the therapist has full control.

Does AI learn from my patients' data?

No. AI operates in inference mode - it processes data at the moment of the query and does not remember it. Clinical data is not used for training models.

Can I edit what AI generates?

Yes. Every note, conceptualization, and summary generated by AI is available for editing. AI provides structure - the therapist verifies, corrects, and decides on the final form.

Is my patients' data safe?

Yes. Data is encrypted end-to-end (TLS 1.2+), stored using Transparent Data Encryption, and anonymized locally before transmission. Each patient has a separate, isolated data container. Only the therapist has access to session content.

Where is data stored?

Exclusively on Microsoft Azure servers in the European Union (Netherlands, Ireland). No data is transferred outside the European Economic Area.

Is the platform GDPR compliant?

Yes. The platform operates in full compliance with GDPR, AI Act, and ISO 27001 standard. Detailed information can be found in the Security section on the website.

Does the application work on mobile?

Yes. The mobile app is available on Android (Google Play Store) and iOS (App Store). It allows you to record sessions directly from your phone - useful when you work in different offices or locations.

Can I conduct online sessions through the application?

Yes. The application supports online video sessions - without the need for external tools. Recording and transcription work for both in-person and online sessions.

What is the patient portal?

The patient portal is a secure space where patients fill out questionnaires and therapy journals, check appointment dates, make payments, and receive materials between sessions. Questionnaire results and journal entries go directly to the therapist's application, supporting progress monitoring.

Can I transfer existing documentation to the application?

Currently, the application does not offer automatic import of existing documentation (e.g., notes from Word or other tools). New patients can be added immediately, and existing ones - gradually, starting from the next session. We are working on solutions to facilitate data migration.

Are there support materials in the application?

Yes. Every therapist has access to a toolkit - a set of materials useful in daily work. You'll find tips on how to talk to patients about session transcription, and other materials supporting work with the platform.

What are the subscription options?

You can find current plans and prices on the subscription page. We offer various plans tailored to the scale of your practice.

Can I test the platform before purchasing?

We are running a feedback program, during which you can use the platform free of charge for 5 weeks. Applications are accepted here.

How can I change my plan or cancel my subscription?

Subscription management - plan changes, invoice data updates, cancellation - is available from account settings. Cancellation does not require contacting support. An invoice is automatically generated after each payment and available for download from your account.

How do I report a bug or problem?

Fill out the report form on our website. In your report, it's helpful to describe: what happened, when, and what should have happened. You'll receive an email confirmation with an estimated response time.

Is onboarding support available?

Yes. After registration, you receive tutorials for independent start-up and an invitation to an onboarding meeting - a short app demo tailored to your practice. The meeting is optional but recommended. Tutorials are also available in the Tutorials section on the website.